Warranty Terms
Limited 5-Year Warranty
1. Coverage Period
This warranty is valid for five (5) years from the date of original purchase.
2. What is Covered
-Defects in materials and workmanship under normal use.
-Repair or replacement of defective parts, at our discretion.
3. What is Not Covered
-Damage caused by accident, misuse, neglect, or unauthorized repair/modification.
-Normal wear and tear (scratches, fading, and cosmetic blemishes).
4. Customer Responsibilities
-Provide proof of purchase (receipt, order confirmation, or invoice).
-Follow reasonable product care and maintenance guidelines.
5. Claim Process
To request warranty service contact Brandon Kornelsen at desertgearcompany@gmail.com or (915) 202-8004. Please provide proof of purchase and details of issue.
6. Limitations
-This warranty is non-transferable and applies only to the original purchaser.
-Our liability is limited to repair or replacement of the defective product. We are not liable for incidental or consequential damages.
-Some states/jurisdictions do not allow limitations on implied warranties, so these exclusions may not apply to you.